Faqs
- Is my shower door tempered safety glass?
- How do I keep my new Shower Glass clean?
- If I decide to replace my old shower door with a Frameless door, will the old screw holes show?
- How long will it take to get my new product(s)?
- Will I have a warranty on my new product(s)?
- How long after installation do I have to wait before I can use my beautiful new shower door?
- Do you charge a fee to come out and give us a quote?
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Yes, To conform to building codes, shower doors must use tempered glass. Building codes specify tempered glass due to its safety properties. Tempered glass is four to six times stronger than un-tempered (or annealed) glass.
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Using a squeegee after every shower is the best and most efficient way to keep your new glass clean. However, Clearshield© Glass Protection is the newest technology designed to prevent soap scum and hard water deposits from etching into the glass. Once coated with Clearshield (during production), your new glass will be under warranty for 10 years after original installation and still looking brand new for years to come.. .
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The answer is yes! Unless you have a tile contractor to replace the old tiles, some holes will show through the new Frameless glass. However, we will always try to design your new Frameless enclosure to look best for the situation that you have. Sometimes just straddling the old screw holes can make them almost impossible to see. Please make sure to inquire about this problem before deciding on a new enclosure.
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.All times will vary from job to job, depending on the size and needs of the specific jobsite, but the following can be a good estimate to use;
Turn around times ( Average )
Insulated glass------------------ 4-6 days from date of order.
Shower Enclosures--------------4-7 days from date of order
Antique Mirrors--------------------2-weeks from date of order
Pattern glass-----------------------6-10 days from date of order
Mirrors -------------------------------2-7 days from date of order
Single pane window repair----1-3 days from date of order
Bath Accessories----------------2-4 days from date of order
Tempered glass-------------- --1-6 days from date of order
Shelving----------------------- --4-7 days from date of order
Glass tabletops----------- -----1-6 days from date of order (pattern add 3 days)
Plexiglass needs--------- ------1- week from date of order
Days refer to normal workdays (mon. thru fri.)
All times subject to change if specialty items are needed.
Mother nature also plays a role sometimes!
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Shower Enclosures (parts & labor): 1 year (installed)
Misused and chemically stained hardware will not be covered under our warranty.
Any caulking that has been removed or altered by homeowner will void any warranty.
Insulated glass (seal failure): 5 years all IG's (installed)
(Excluding Labor Charges)
The insulated glass is under warranty. There will be a
normal labor charge on all replacement I.G's
Mirrors (black edge-backing): 1 years (installed)The mirror is under warranty for black edge-backing. Cracked, chipped or scratched mirror will not be under warranty.
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We ask for customers to wait for at least 24 - 36 hours after the final caulking has been applied to use the shower. This will ensure that the sealant has reached its full curing potential and that water will not penetrate before that curing has occurred.
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We do not charge to come out give customers a quote. We feel that this is an important part of building a trusting relationship with our customers while giving them the option to compare our prices with other reputable companies.
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